Privacy Policy – Davinch AI Consulting
Davinch AI Consulting (“Davinch,” “we,” “us,” or “our”) provides artificial intelligence, automation, and digital communication solutions for businesses. This Privacy Policy explains how information may be collected, used, processed, and protected when users interact with our services, including through WhatsApp.
Information We Collect
When you communicate with Davinch through WhatsApp or other communication channels, we may process information you voluntarily provide, including your phone number, name or profile information made available through the communication platform, the content of your messages, and information you provide regarding your business or service request.
How We Use Information
We use this information to respond to inquiries, provide requested services, operate and improve our automated assistants, provide customer support, understand customer needs, and maintain the security and functionality of our services.
Artificial Intelligence and Service Providers
Davinch may use third-party technology and service providers to operate its services, including messaging, automation, hosting, and artificial intelligence providers. Information may be transmitted to and processed by these providers when necessary to generate responses or provide the requested service.
Our WhatsApp communications may use services provided by Meta Platforms and WhatsApp. Automated workflows may also use technology providers such as n8n and OpenAI.
Data Sharing
We do not sell personal information. Information may be shared with service providers only when reasonably necessary to operate our services, comply with legal obligations, protect our rights, or provide functionality requested by the user.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, or to comply with applicable legal obligations.
Data Deletion and User Requests
Users may request access to or deletion of personal information associated with their interactions with Davinch. To submit a privacy or data deletion request, contact us using the contact information below. We may request reasonable information to verify the request.
Security
We use reasonable administrative and technical measures designed to protect information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our business services are not directed to children, and we do not knowingly collect personal information from children through our business communication services.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact
Davinch AI Consulting
Laredo, Texas, United States
davinchiaconsulting@gmail.com